CallOutcomeRates
The Outcome rates of the Calls whose Agent version declares a rollup Outcome field (1.57.0).
An object with 4 fields.
Fields
| Field | Type | Required | Description |
|---|---|---|---|
field | string or null | yes | The rollup field, when every counted Call shares one; null otherwise. |
success_calls | integer | yes | |
success_rate | number or null | yes | The success Calls over the Calls with a rollup value; null without one. |
values | array of CallOutcomeRate | yes |