VocalDocs

ConfirmationOnInterimSettingsInput

End the caller's turn on a confirmation in the interim transcript. After the Agent asks a question, a short reply such as "yes" from confirmation_phrases ends the caller's turn as soon as the caller stops speaking, if the latest interim transcript, at most max_interim_age_ms old, is that phrase, instead of waiting a few hundred milliseconds more for the final transcript. The final transcript still corrects what the Turn records. Turning the confirmation rule off (confirmation_enabled: false) turns this off too. Defaults: on, 400 ms (a target).

An object with 2 fields.

Fields

enabledboolean
Whether a confirmation phrase in the caller's latest interim transcript ends the caller's turn at the end of speech without waiting for the final transcript. false turns the rule off entirely, so a confirmation waits for the final; true when omitted.
max_interim_age_msinteger
The oldest interim transcript the rule accepts, in milliseconds from the arrival of the latest interim to the detected end of speech; an older interim waits for the final. 100 to 1,000; 400 when omitted (a target).