DecisionCaseSource

Where a case came from (1.58.0): synthetic, a script the customer wrote; template, a Vocal segment template; production, a reviewed Turn of a Call, where the Organization opts in and its terms with callers allow it, which is Call content.

An enumeration of 3 values.

Values

• synthetic
• template
• production

Used by

The operations whose parameters, request body or responses name this shape directly.

• GET /v1/agents/{agent_id}/decision-cases
• GET /v1/agents/{agent_id}/decision-corpora/{corpus_id}/cases