TranscriptTurn
The text of one Turn.
An object with 5 fields.
Fields
| Field | Type | Required | Description |
|---|---|---|---|
agent_text | string or null | yes | What the caller heard the Agent say. |
caller_text | string or null | yes | What the caller said. |
interrupted | boolean | yes | |
remainder | string or null | no | The rest of the Agent's reply that the caller did not hear because the caller interrupted it (1.46.0, board #152): the text after the cut, which with agent_text makes up the whole reply, as the finalize record's remainder of 1.38.0 carries it. It is model output and content: it is read only as the transcript is, and it falls under the transcript's retention and redaction rules as agent_text does; never logged. Null when the reply was not cut or nothing was left unspoken. Absent from an api older than 1.46.0; a reader treats its absence as null. |
seq | integer | yes |