TransferAction
Transfers the caller to a named destination.
An object with 5 fields.
Fields
briefingstringWarm transfers only: what the person is told.
destinationstringrequiredA destination named in the Agent version and on the Organization transfer allowlist (literal).
modeone of "warm", "cold"requiredA warm transfer briefs the person first.
saystringA spoken line.
type"transfer"required