EndOfTurnSettingsInput
End-of-turn detection.
An object with 19 fields.
Fields
adaptivebooleanAdapt the short wait to the caller's pauses (an exponential moving average) instead of a fixed wait.
after_question_window_enabledbooleanWhether an acknowledgement the caller begins within
after_question_window_ms after a reply that asked a question becomes the caller's Turn instead of being held: false turns the rule off entirely, as a window of 0 does, and true when omitted.after_question_window_msintegerAcknowledgement phrases that the caller begins at most this many milliseconds after the end of a reply that asked a question become the caller's Turn instead of being held. 0 to 5,000; 1,500 when omitted (a target). 0 turns the rule off, as
after_question_window_enabled: false does.confirmation_enabledbooleanWhether a reply from
confirmation_phrases such as yes ends the caller's turn after min_wait_ms when the Agent's last reply asked a question: false turns the rule off entirely, as an empty list does, and true when omitted.confirmation_on_finalConfirmationOnFinalSettingsInputconfirmation_on_interimConfirmationOnInterimSettingsInputconfirmation_phrasesarray of LexiconPhraseShort caller replies such as
yes or no that end the caller's turn after min_wait_ms when the Agent's last reply asked a question. At most 32 phrases of 1 to 4 words; the language pack's list when omitted. An empty list turns the rule off, as confirmation_enabled: false does.detectorEndOfTurnDetectorhold_on_numberbooleanTake the long wait when the transcript so far ends with a number.
hold_without_punctuationbooleanTake the long wait when the transcript so far ends without sentence punctuation.
max_wait_msintegerThe wait after speech ends when the turn detector says the caller is not done.
min_wait_msintegerThe wait after speech ends when the turn detector says the caller is done.
patienceEndOfTurnPatienceA preset for
min_wait_ms and max_wait_ms; not combined with either.reply_end_window_enabledbooleanWhether an acknowledgement the caller begins in the last
reply_end_window_ms of the Agent's reply becomes the caller's Turn instead of being held: false turns the rule off entirely, as a window of 0 does, and true when omitted.reply_end_window_msintegerAcknowledgement phrases that the caller begins while at most this many milliseconds of the Agent's reply are left to play become the caller's Turn instead of being held. 0 to 2,000; 700 when omitted (a target). 0 turns the rule off, as
reply_end_window_enabled: false does.resume_mergeResumeMergeSettingsInputthresholdnumberThe end-of-turn probability at or above which the short wait applies; the turn detector model's own threshold for the language when omitted. While
wait_curve.enabled is true, the curve chooses the wait instead.vad_only_replyVadOnlyReplySettingsInputwait_curveWaitCurveSettingsInput